Warrantee

All Devices have 100% warrantee for 2 years on all shell modules, and 6 months on all top coverings, accommodations and postings.

Turn Around Time

We are committed to providing 3 to 5 day turn around times without delay. Our ownership has built a great reputation maintaining this standard!

Modifications

Are covered for 6 months after the date of purchase and must accompany our modification form which may be printed in our "Form Download" section of the website.

Shipping

Outbound shipping is always included in price of all Orthotic orders on the original purchase. Modifications are subject to outbound shipping.

We offer free in town pick up and delivery in the Greater Indianapolis area, and will accommodate accounts sending in multiple orders regularly by setting up a pick up service to all areas of the Continental USA.

Foreign accounts including Canadian and UK customers, please contact customer service to establish in bound shipping services and rates. 9 am - 5 pm EST.

Orthotics

Professional Courtesy will be give to the on staff professional or the owner of the account - one pair per calendar year. Accounts must be in good standing and are only eligible once 10 full price orders have been processed.

Orthotics may be purchased for the immediate family of the attending practitioner at a discount of 25% off the regular price.

1 (866) 582-4640

info@io-lab.com